Privacy Policy

Status: May 2026

At Pawbuddy (pawbuddydog.com), we take the protection of your personal data very seriously. This privacy policy informs you about how we process your data in accordance with the General Data Protection Regulation (GDPR).

1. Controller

Company: Pawbuddy
Website: pawbuddydog.com
Email: pawbuddyde@outlook.com
Country: Spain

2. Data Collected

We collect the following personal data:

• First and Last Name
• Shipping and Billing Address
• Email Address
• Phone Number
• Payment data (securely processed by third-party providers)
• IP Address and Usage Data

3. Purpose of Processing

Your data is used for:

• Processing and fulfilling your orders
• Sending order confirmations and updates
• Responding to your inquiries and providing customer service
• Fulfilling legal and tax obligations
• Improving our products and services (with your consent)
• Sending promotional communications (only with explicit consent)

4. Legal Basis

Processing is based on:

• Performance of a purchase contract (Art. 6 para. 1 lit. b GDPR)
• Fulfillment of legal obligations (Art. 6 para. 1 lit. c GDPR)
• Your explicit consent for marketing (Art. 6 para. 1 lit. a GDPR)
• Our legitimate interest in service improvement (Art. 6 para. 1 lit. f GDPR)

5. Storage Duration

Your data will be stored for as long as necessary for the respective purpose, but at least for the legally required retention periods (typically 10 years for tax and accounting data).

6. Data Transfer to Third Parties

Your data may be shared with:

• Logistics and shipping providers
• Payment providers (e.g., Stripe, PayPal)
• Shopify Inc. as an e-commerce platform
• Email marketing services (only with your consent)

Under no circumstances do we sell your data to third parties.

7. Your Rights

You have the following rights:

• Access: Request a copy of your stored data
• Rectification: Have inaccurate data corrected
• Erasure: Request deletion of your data
• Objection: Object to processing
• Restriction: Restrict processing in certain cases
• Data portability: Receive data in a structured format
• Withdrawal of consent is possible at any time

To exercise your rights, please contact: pawbuddyde@outlook.com. You also have the right to lodge a complaint with the competent supervisory authority.

8. Cookies

Our website uses technically necessary cookies as well as analytics and marketing cookies (with your consent). You can manage your cookie settings at any time via your browser.

9. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or disclosure. Data transmission occurs encrypted via SSL/TLS.

10. Changes to This Policy

We may update this privacy policy periodically. We will inform you of any significant changes via email or a notice on our website.